Refund policy
Happiness is Blooming
Fresh Flowers, Delivered with Love
Return & Satisfaction Policy
Effective Date: October 22, 2026
All Sales Are Final
All purchases made through Happiness is Blooming are considered final at the time of sale. As a floral business, we work exclusively with perishable goods that are highly sensitive to temperature, moisture, and light. Due to the living nature of our products, we are unable to accept returns or issue refunds once an order has been fulfilled.
Exception: Defective or Damaged Products
We stand behind the quality of every arrangement we create. If you believe you have received a defective or significantly damaged product, we want to hear from you. Please note the following requirements to submit a claim:
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Claims must be submitted within 24 hours of delivery. For shipped orders, the delivery time is the time shown in FedEx tracking.
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A clear photograph of the arrangement must be included with your claim. For shipped orders, please also include a photo of the shipping box.
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Claims submitted after 24 hours or without photo documentation cannot be honored.
We may photograph arrangements before or at the time of delivery for quality-assurance purposes. These photos may be used to review any claim about the condition of an order.
To submit a claim, please email us at hello@happinessisblooming.com with your order details and photo attached.
Flower Care & Recipient Responsibility
Flowers are living things with a natural lifespan. Their longevity depends greatly on proper care after delivery.
Natural variations in bloom appearance, color, and longevity are inherent to fresh flowers and are not considered defects. Claims related to normal aging of flowers or failure to follow care instructions will not be eligible for refunds or replacements.
Questions? We’re here to help.
Email us anytime at hello@happinessisblooming.com
We appreciate your support and trust in Happiness is Blooming. ♥